Wednesday, December 4, 2019

Evaluation of Professional ICT Documents

Question: Discuss about the Evaluation of Professional ICT Documents. Answer: Introduction The aim of the case study presented by The Queensland Police Service (QPS) Media and Public Affairs Branch was to claim the presence of social media before the time of disaster between the QPS and the public ( 2017). It also takes into account the development of an online community before a disaster and to integrate the use of social media accounts in everyday life. The response of the disaster during the year 2010 was provided by the QPS through the use of social media accounts after six months of trial (Hughes et al. 2014). This case study is a perfect example which shows the effective use of social media in the disaster management and in the development of an online community that provides complete coverage about a disaster before it sets in. During the Christmas Day, when the Tropical Cyclone Tasha hit the Central Queensland bringing heavy downpour and significant floods. During this time, the Police Media reported the weather conditions through the social media to the public. Again on January 10, 2011 Toowoomba and the Lockyer Valley were stuck by a flash flood as a result of an instant tsunami attack and in areas of Ipswich and Brisbane (St Denis, Palen and Anderson 2014). During this period, QPS provided with significant information about the flood and within 24 hours, QPS Facebook page generated millions of impressions that is equivalent to 450 posts views per second. They effectively drafted, cleared and released information to the people in a short span of time. In addition, they provided maximum information to the public through social media. They provided basic services during the time of disaster and showed the worth of social media in the disaster management by reaching effectively to the public (Vieweg, Castil lo and Imran 2014). The main topics that are covered in this case study are the effectiveness of Police Media in the delivery of information to the public through social media before and during the disaster. The case study also illustrated the way the information is provided to the public during the disaster. The Police Media also developed an online community through QPS Facebook page that acted as a centralized way to deliver disaster-related information to the public through Twitter and Facebook (Houston et al. 2015). This case study by QPS helps us to learn the effectiveness and advantages of the social media in informing people about the disaster before it actually sets in. It also claimed the presence of public in the social media that would be helpful in conveying information on a large scale. The live video streaming and tweeting acted as a source to provide information to the public with response to the queries and effective translations that would be helpful for people with language barrier (Murthy and Gross 2017). The main aspects of the case study is to evaluate the effectiveness of the social media among the public and in providing a two way conversation between the public and QPS. The significance of the article is that it has been successful in providing and alerting public during a disaster. It also showed the advantages of the social media among the public and demonstration of the benefits of social media during a disaster. The author is aimed at illustrating the advantages of the social media in conveying information to the public during disasters. The case study of the cyclone Tasha and flash floods in Queensland are the evidences that claimed the effectiveness of the Police Media. The evidences are effective as the QPS Facebook page became the most authenticated and trusted page with immediate feedback and situational awareness during the disasters. However, there is no policy or directive that escalated the social media use during the disasters. From the case study, it can be concluded that social media plays an important role in during the disasters that help to information the people who are stranded in difficult situations during the disaster by providing them accurate information. The aim of the article by Radermacher, Walia and Knudson (2014) was to study the software, configuration management skills and problem solving abilities that are required to gain employment for the graduating computer science and software engineering students. The newly software engineers and graduating computer science students do not possess the basic skills, knowledge and abilities that are required for the beginning of their careers in the software field (Sedelmaier and Landes 2014). The main topics in the article is to demonstrate the struggle that the newly graduate science students and software engineers face in the beginning of their employment as they lack basic knowledge and skills that are required in the software industry. The results showed that the graduates also lack the practical knowledge, project experience and in gaining employment. The paper also evaluated the areas where the newly graduates greatly faces struggle and the skills that they lack leading to unemployment. The article is significant as it helps to demonstrate the key areas where the newly science graduates and software engineers face while seeking employment during the beginning of their career. The aim of the author was to evaluate the key areas where the graduates and software engineers lacked knowledge and skills, and the issues that the hiring personnel and managers face while hiring these newly science graduates and software engineers. The evidence that the paper showed is the semi-structured interview of the industry managers that provided a broad perspective of the knowledge and skill deficiencies that the newly science graduates and software engineers lack while seeking jobs during the beginning of their career. Through the evidences, they claimed that the newly science graduate and software engineers lack proficiency in using software tools, lack in understanding of the job expectations and motivation to ensure enhancement productivity of their career and the organization as a whole (Nagarajan and Edwards 2014). In addition, there was lack of project experience that was the most important shortcoming that the software industry is facing in accordance to job opportunities and employment. Moreover, the hiring managers also provided with the evidence that issues the newly science graduate and software engineers are facing are more or less being identified during the hiring interviews. However, there are some limitations in the research. The interviews were conducted in the United States as the interviewed hiring personnel and managers belong to that country. So, the study cannot be generalized outside United States in the software industries. The business sectors were not related to any specific domain and regarding the size of the companies. Finally, the interviews were not recorded so there might be some vagueness and ambiguities in the interviews. From this paper, it can be concluded that the newly graduate science students and software engineers lack the basic knowledge and skills that are required for them to seek jobs in the software industry during the beginning of their career. Moreover, they also showed lack of proper problem solving skills and communication. Therefore, there are existing debates that the academics, curriculum and teaching practice should incorporate these skills that would help them to seek jobs and flourish in the software industry (Aguila et al. 2016). References Aguila, G.M., De Castro, E.L., Dotong, C.I. and Laguador, J.M., 2016. Employability of Computer Engineering Graduates from 2013 to 2015 in one Private Higher Education Institution in the Philippines.Asia Pacific Journal of Education, Arts and Sciences,3(3), pp.48-54. Houston, J.B., Hawthorne, J., Perreault, M.F., Park, E.H., Goldstein Hode, M., Halliwell, M.R., Turner McGowen, S.E., Davis, R., Vaid, S., McElderry, J.A. and Griffith, S.A., 2015. Social media and disasters: a functional framework for social media use in disaster planning, response, and research.Disasters,39(1), pp.1-22. Hughes, A.L., St Denis, L.A., Palen, L. and Anderson, K.M., 2014, April. Online public communications by police fire services during the 2012 Hurricane Sandy. InProceedings of the 32nd annual ACM conference on Human factors in computing systems(pp. 1505-1514). ACM. Murthy, D. and Gross, A.J., 2017. Social media processes in disasters: Implications of emergent technology use.Social science research,63, pp.356-370. Nagarajan, S.V. and Edwards, J., 2014. Is the graduate attributes approach sufficient to develop work ready graduates?.Journal of Teaching and Learning for Graduate Employability,5(1), pp.12-28., 2017. Queensland Police Service [online] Available at: [Accessed 6 Apr. 2017]. Radermacher, A., Walia, G. and Knudson, D., 2014, May. Investigating the skill gap between graduating students and industry expectations. In Companion Proceedings of the 36th international conference on software engineering (pp. 291-300). ACM. Sedelmaier, Y. and Landes, D., 2014. Practicing Soft Skills in Software Engineering: A Project-Based Didactical Approach.Overcoming Challenges in Software Engineering Education: Delivering Non-Technical Knowledge and Skills, pp.161-179. St Denis, L.A., Palen, L. and Anderson, K.M., 2014. Mastering social media: an analysis of Jefferson Countys communications during the 2013 Colorado Floods. InProceedings of the Information Systems for Crisis Response and Management Conference (ISCRAM 20014). Vieweg, S., Castillo, C. and Imran, M., 2014, November. Integrating social media communications into the rapid assessment of sudden onset disasters. InInternational Conference on Social Informatics(pp. 444-461). Springer International Publishing.

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